Archive for 2017

02/28/2017

February 2017 – Creating Experiences Worth Repeating for Your Customer

While at an event recently, I was talking with a Senior VP of Marketing of a Fortune 1000 company and the topic of keeping customers satisfied and happy came up. They went on to share their company was so committed to building long-lasting customer relationships that several years ago they hired a VP of Customer […]

01/31/2017

January 2017 – The 5 Essentials for Achieving the Goals for Your Company

Recently I was talking with a company President and they shared that 2016 had been a record year for them in terms of Revenue and Profits and that things had really come together for them in 2016. But they went on to express their concern for breaking those numbers in 2017. As I reflected on […]

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