Art and Janet, husband-and-wife owners of a rapidly growing tool rental company had big growth plans for their company, but they faced a challenging dilemma. They were beginning to explore franchising their business and soon realized they needed to create an operation that was so attractive other people would be interested in becoming a part […]
Archive for the ‘Operations’ Category
09/30/2022
September 2022 – How You Produce Your “Product” Is More Important Than Your Product
Bob owned a very successful bakery that specialized in large wedding cakes, but a bad thing was about to occur. Its procedure called for his staff to bake the cake two days before the actual event. The next morning, they would ice and decorate the cake. Then, later in the afternoon they would prepare it […]
07/31/2022
July 2022 – Addressing Your Future Staffing Needs
Owen and his wife Karen owned a large drywall company, and they were in the midst of a big transition that many people face – passing the business on to their children. A major business planning issue that concerned all four of them with the transition was – where should they take the company? And […]
04/29/2022
April 2022 – How to Solve Four of Your Business’s Personnel Problems In One Step
Would you like to simultaneously eliminate micromanaging your business’s personnel, empower them to do more, increase their job satisfaction, and ensure your business runs smoothly? If so, please read on. Larry, in his mid-60’s, owned an industrial fastener company that seemed to run on autopilot. But when their Accounting Manager was suddenly out for a […]
07/31/2017
July 2017 – How to Multiply Your Profits
You may have seen the announcement last week that Amazon will start selling Sears Kenmore appliances. Not only that, they revealed Sears and Amazon will start working on fully integrating Amazon’s voice assistance, Alexa with Sear’s smart appliances. This will allow people to control things like air conditioners with voice commands that will be synched […]
04/30/2017
April 2017 – The 5 Tools for Taking Your Company to the Next Level
Recently I met with a client who has a multi-million-dollar company, regarding the future of their business. Over the past few years they have tripled their revenue and they have big plans to take their organization to the next level. As we discussed their plans, the close interrelationship between a company’s Marketing and Sales area […]
02/28/2017
February 2017 – Creating Experiences Worth Repeating for Your Customer
While at an event recently, I was talking with a Senior VP of Marketing of a Fortune 1000 company and the topic of keeping customers satisfied and happy came up. They went on to share their company was so committed to building long-lasting customer relationships that several years ago they hired a VP of Customer […]
